Privacy Policy & Platform Policies

Westford Business University (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of all learners, applicants, website visitors, and partners.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Country of residence
• Course enrollment information
• Training records and certificates
• Website usage data

Use of Information

We use collected data to:

• Process enrollments
• Deliver training services
• Issue and verify certificates
• Provide learner support
• Improve our training programs

Data Protection

We implement appropriate technical and organizational measures to protect personal data against unauthorized access or misuse.

Contact

[email protected]

Effective Date: May 1, 2026

By accessing Westford Business University services, users agree to the following terms.

Enrollment

Learners must provide accurate and complete information during registration.

Training Services

Westford Business University provides 100% online professional training programs. These are professional skills courses, not academic degree programs.

Intellectual Property

All course content, materials, and assessments are owned by Westford Business University unless stated otherwise. Unauthorized use or distribution is prohibited.

Conduct

Learners must maintain professional behavior. Misconduct may result in disciplinary action, including removal from a program.

Changes

Westford Business University reserves the right to update programs, content, or policies at any time.

Effective Date: May 1, 2026

General Policy

Fees are non-refundable once access to learning materials has been granted.

Before Access

Refund requests submitted before course access may be considered on a case-by-case basis.

After Access

No refunds are issued after course materials have been accessed.

Processing

Approved refunds (if any) may take up to 14-30 business days.

Contact

[email protected]

Effective Date: May 1, 2026

Westford Business University maintains strict standards of conduct and integrity for all learners.

Misconduct Includes:

• Plagiarism
• Cheating
• Unauthorized collaboration
• Fabrication of work
• Misrepresentation of identity

Consequences

Violations may result in:

• Failure of assessment
• Suspension
• Revocation of certification

Effective Date: May 1, 2026

Assessment Methods

Programs may include:

• Assignments
• Projects
• Case studies
• Online assessments

Certification

Certificates are issued upon:

• Successful completion of all requirements
• Approval of assessments

Certificates confirm completion of professional training. They are not academic degrees.

Effective Date: May 1, 2026

Each certificate issued includes a unique verification system.

Verification Features:

• Certificate ID
• Online verification access

Validation

Only certificates issued by Westford Business University are valid. Any tampering invalidates the certificate.

Effective Date: May 1, 2026

Westford Business University is committed to continuous quality improvement.

Objectives:

• Maintain high training standards
• Improve learner outcomes
• Ensure program relevance
• Monitor delivery quality

Review Process

Programs are regularly reviewed and updated.

Effective Date: May 1, 2026

Learners may submit complaints regarding training or administrative matters.

Resolution Time

Complaints are reviewed within 10-15 business days.

Appeals

Learners may appeal assessment decisions or administrative outcomes.

Contact

[email protected]

Effective Date: May 1, 2026

Westford Business University offers 100% online learning. Learners are responsible for:

• Internet access
• Device compatibility
• Active participation

Effective Date: May 1, 2026

Westford Business University is committed to equal opportunity. We do not discriminate based on:

• Nationality
• Gender
• Religion
• Age
• Disability
• Ethnicity

Contact Information

Website: https://westford.university

General Contact: [email protected]

Admissions: [email protected]